Help Center
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Answers to the questions we hear most. Can't find what you need? Our team is one message away.
Frequently asked questions
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All Dimazofly products are made from high-grade, food-safe, BPA-free materials. Our bottles and containers are designed to be durable, leak-proof, and safe for everyday use.
Yes. Our bottles use tight screw-on lids and silicone seals, and our lunch boxes feature airtight, leak-proof containers — so you can carry liquids and curries with confidence.
We ship across India. Delivery is free on all orders of ₹500 or more. Orders below that include a small delivery charge shown at checkout.
Most orders are dispatched within 1–2 business days and delivered within 3–7 business days depending on your location. You'll receive tracking details once your order ships.
Yes! We supply bulk and wholesale orders. Visit our Bulk Inquiry page to select products and quantities, and we'll send you wholesale pricing on WhatsApp.
Yes. We offer a money-back guarantee on returns. See our Returns & Refunds page for full details on the process and timelines.
Many of our products are top-rack dishwasher safe. We recommend checking the care label on your specific product; hand washing is always a safe option.
Still need help?
Our support team is happy to assist on WhatsApp or email.